How We Help

Technology Challenges, Resolved

From daily support to long-term strategy, we help architecture, engineering, and construction firms remove friction, gain clarity, and get more from their technology investment.

Line-art illustration of a professional with hours returned to them by a clock turning back

Your firm has evolved. Your technology partnership should too.

You solve complex problems, manage demanding projects, and deliver work that shapes the built environment. Your technology partner should operate at the same level, not treat you like any other business.

If you have outgrown reactive, generic IT support and want a partner who understands AEC, gets the pressures you are under, and connects technology to real business outcomes, you are in the right place. Here is how we help.

Remove Technology Friction so Your Team Stays Billable

Every hour your team loses to slow file access, crashing software, or unresponsive support is an hour that should have been billed. We eliminate the friction that drains productivity and keeps your designers, engineers, and project managers focused on fee-earning work.

  • Dedicated support teams who know your systems and respond in 60 seconds
  • Proactive monitoring that catches issues before they interrupt workflows
  • Infrastructure optimized for design software and large project files

Gain Clear Guidance on the Right Tools and Investments

Technology decisions shouldn't feel like guesswork. We bring strategic clarity to your software choices, infrastructure investments, and long-term roadmap. That way, every dollar you spend on technology delivers measurable value.

  • Quarterly strategic reviews aligned to your business goals
  • Unbiased recommendations on software and platform decisions
  • Budget planning that balances capability with cost

Cut Through Vendor Confusion with a Single Trusted Partner

With Autodesk renewals, cloud providers, hardware vendors, and software subscriptions, managing the technology landscape is a job in itself. We take that burden off your plate, acting as your single point of contact for the entire ecosystem.

  • Vendor relationship management and contract negotiation
  • Licensing optimization across your software stack
  • One point of accountability when something goes wrong

Move Your Data to the Cloud Smoothly and Cost-Effectively

Cloud migration for firms managing terabytes of project data isn't straightforward, but it doesn't have to be painful. We design and execute cloud strategies that improve collaboration and control costs, without disrupting active projects.

  • Migration planning built around your project timelines
  • Hybrid and cloud architectures designed for large file workflows
  • Ongoing cost optimization to prevent cloud spend from spiralling

Protect Your IP and Strengthen Your Competitive Edge

Your designs, project data, and client information are valuable assets. We implement security measures that protect your intellectual property without creating barriers for your team, keeping you safe and keeping you productive.

  • Data protection policies tailored to AEC workflows
  • Access controls and monitoring to prevent IP loss
  • Security awareness training that actually sticks
I did not know managed IT could be this good. Since getting on board with Resolved, our IT systems development has outpaced all other areas of our business. Where IT was a recurring burden, it is now the cherry on top. We now feel like the world-class business we strive to be.

Jonathan | General Manager

When I called around on a Friday afternoon to several IT firms, I was not able to get through to a real person in a timely manner. When I called Resolved, Reid answered the phone right away and gave me advice within minutes. He and his team worked through their weekend to get us back online with only 16.5 hours of lost production time. Without their help, we would probably still be recovering.

Derek | IT Manager

When we had system issues, our previous provider was always late to respond and a different tech was assigned every time. Overnight, everything changed with Resolved. Issues are resolved quickly, the techs are knowledgeable and fast. My only regret is not switching earlier.

Brent | President

Next Step

Give your senior people their hours back

Your senior people are spending billable hours on work AI can now handle. The Strategic AI Assessment shows you where, then hands you a prioritized 12-month roadmap, every initiative tied to margin, capacity, or win rate.

No passwords, no logins, no obligation. Deliverables yours to keep.

Engagement
4-6 weeks
Starts with
A free 30-minute call
You keep
All four deliverables
If you proceed
Credited toward Managed AI